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Natural Language Processing Statistics 2024 By Tech for Humans It simplifies adding intelligent conversational features to chatbots despite some limitations in non-text functionalities and a slight learning curve for beginners. Scalability ensures that your chatbot handles increasing customer interactions without compromising performance. A chatbot builder should also offer reliable uptime and fast response times so

AWS launches generative AI-powered feature for Connect Contact Lens to help agents in call centers Shielding agents from customer frustration may turn out to be another use for generative AI tech. Only time will tell if this makes it more challenging to appreciate the severity of the customer’s issue as well. Another realization is that